Question 1

Do you pour to order?

Accepted Answer

Whilst we hold some stock, we generally pour to order.

Question 2

When will my order be ready?

Accepted Answer

As we pour mostly to order, we aim to despatch orders within 15 working days, excluding weekends. Any delays will be notified.

Question 3

When do I pay?

Accepted Answer

Payment can be made at point of order or we can invoice when ready for despatch.

Question 4

Can I collect my order?

Accepted Answer

Collection is always welcome if you're able to do so.

Question 5

Is your bisque compatible with Duncan Dazzle Dip and other Clear Glazes

Accepted Answer

We only recommend the use of Colorobbia Dipping Glaze with our products.

Question 6

Which clear glaze do you recommend?

Accepted Answer

We only recommend use of Colorrobia clear glaze with our products which is industry standard and our clay body is manufactured with Colorrobia Slip.

Question 7

Can I use Mayco Elements or Jungle Gems on your bisque?

Accepted Answer

We would recommend that you run tests first. Sadly, the Colorrobia Slip does not play well with some of the Mayco Elements or Jungle Gems. If you would like us to run tests, please request a 'test' item when placing your order. We will happily provide this free of charge!

Frequently Asked Questions